{"xsrfToken":"1e1c06b49de28806d805294fc932dd4ba20be427_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/201b524b-cd78-4d4d-85b7-81432dd3487f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMTJmNmQzZS0wNWVlLTRlNTktOTVmNy02YWQ0ZTAzYzk5MDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIwMWI1MjRiLWNkNzgtNGQ0ZC04NWI3LTgxNDMyZGQzNDg3ZiI6WyJyZWFkIl19LCJleHAiOjE3MzMzMjU1NTEsIm5iZiI6MTczMzMyNDk1MX0.is9tWQl_2fBxqQE_iDwdj1d5l_p_uhFf5DSeHL1KsEs&client=312f6d3e-05ee-4e59-95f7-6ad4e03c9906&mode=fit","logoId":"201b524b-cd78-4d4d-85b7-81432dd3487f","isLogoAvailable":true,"helpCenterTitle":"FirstLight Cloud Support Portal","sharedPortalName":"FirstLight Cloud Support","userInitialAnnouncementHeader":"Critical Issue? ","userInitialAnnouncementMessageWiki":"<p>If this is a critical issue, please call FirstLight Support: 1-833-484-0404 , then options 2,2,1</p>","translations":{"en-US":{"helpCenterTitle":"FirstLight Cloud Support Portal","sharedPortalName":"FirstLight Cloud Support","announcementHeader":"Critical Issue? ","announcementMessage":"If this is a critical issue, please call FirstLight Support: 1-833-484-0404 , then options 2,2,1","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#143449","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f3f1c3ee-992e-4dd2-a502-b30c788a36f2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMTJmNmQzZS0wNWVlLTRlNTktOTVmNy02YWQ0ZTAzYzk5MDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYzZjFjM2VlLTk5MmUtNGRkMi1hNTAyLWIzMGM3ODhhMzZmMiI6WyJyZWFkIl19LCJleHAiOjE3MzMzMjU1NTEsIm5iZiI6MTczMzMyNDk1MX0.0rrFw9BLmCtI32ezZA9oa9NUaGcvFZ9W6kAWmZC6OYg&client=312f6d3e-05ee-4e59-95f7-6ad4e03c9906&height=300&mode=fit","bannerMediaApiFileId":"f3f1c3ee-992e-4dd2-a502-b30c788a36f2","useDefaultBanner":false,"isBannerAvailable":true},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"","loginAnnouncementMessage":"","loginAnnouncementLocale":""}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=firstlightsupport","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1e1c06b49de28806d805294fc932dd4ba20be427_lout","baseUrl":"https://firstlightsupport.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://firstlightsupport.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"312f6d3e-05ee-4e59-95f7-6ad4e03c9906","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0ed1bd80e08b4ce4b85adcd3e6453633","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":false,"requestIntroEnabled":true}